阅读下面短文, 并根据短文内容, 将文本框中的短文补充完整, 每个空格只准填一个单词 。
Hello, my name is Kate. I have studied in a nursing school for three years. During my second month of the school, our teacher gave us a small test. I answered the questions very quickly until I read the last one,“What is the first name of the woman who cleans the school?” I thought this was some kind of joke. I had seen the cleaning woman a few times. She was tall, dark-haired and in her 50s, but how could I know her name? I handed in my paper, leaving the last question blank.. Before class ended, one student asked if the last question would count toward our grade. “Of course,” said the teacher,“As a nurse, you will meet many people. You should care all of them, even if al1 you do is just to smile and say ‘hello’.”  I've never forgotten that lesson. Later I learned her name was Dorothy.

An unforgettable lesson Kate would never forget a small test when she studied in a nursing school. In the test, she found the last_    surprising. The question was “What is the first name of the cleaning woman in the school?” Kate thought it must be a   . So she finished all the questions_   the last one. .However, later she found that she was completely_    . Her teacher said tha the last question was not a joke. He told his students that it was necessary for a nurse to care about    person they met.