It's easy to tell someone good news, but what about bad news? Are there any good ways to give bad news without making people too upset?(1)
●Say something good
Try to start the conversation with something good so that what you say is not all bad. For example,"I know you play soccer very well, but we only need one teammate." Or you may end the conversation with a promise."(2) ."
●(3)
Use words to introduce what you' re going to say, like "I'm really sorry, but." or "I'm afraid I've got some bad news." This gives the listener time to prepare for what you will say.
●Try to give a reason
(4) Try to explain the decision: if you have to cancel a trip with friends, can you explain why?
●Use a soft friendly voice
If you're giving someone bad news, try to use a soft friendly voice to make you sound kind.(5) like "I'm really sorry. I know this must be disappointing."
A. Say things to show you understand B. People like to know why things go wrong C. The following ways might help D. Prepare your listener for the news E. I'm sure you will join us in the next game |